Professional Negligence

A contractual disagreement can create real stress and uncertainty, whether it affects your business or personal life. At Martin Shepherd Solicitors, our teams in Potters Bar, Hertford and North Finchley provide clear, practical guidance to help you understand your position and move forward with confidence.

How We Can Help

Realising that a professional has let you down can be stressful and unsettling, particularly when their mistakes have affected your finances or important decisions. Our role is to offer clear guidance from the outset, helping you understand your position and explore the best way forward.

  • Assessing whether the service you received fell below the expected standard
  • Reviewing reports, records and correspondence connected to the issue
  • Advising on the strength of a potential claim and likely outcomes
  • Communicating with the professional or their insurer on your behalf
  • Pursuing compensation through negotiation or, if needed, court action
Hands highlighting text on a document representing the review and investigation of professional negligence issues by Martin Shepherd Solicitors in Potters Bar, Hertford and North Finchley.

Our aim is to provide advice that feels straightforward, supportive and tailored to your individual circumstances.

Understanding Professional Negligence

When professional advice goes wrong, it can be difficult to work out what happened and whether you have grounds for a claim. Understanding the key elements of professional negligence can help you feel more informed as you consider your next steps.

Duty of Care

Professionals such as solicitors, surveyors or architects are required to meet certain standards when providing services. Establishing that a duty of care existed is the first step in assessing whether those standards were met.

Breach of Duty

A breach occurs when the professional fails to act with the skill or care reasonably expected in their field. Clear guidance can help you understand how their actions, or lack of action, may have fallen short.

Causation

It is necessary to show that the breach directly caused the loss you experienced. Reviewing the timeline, documentation and decisions involved can help establish whether the mistake is linked to the outcome.

Loss and Remedies

Financial loss is often the result of negligent advice, and the law provides routes to seek compensation. Understanding what losses may be recoverable can help you make informed decisions about pursuing a claim.

Emotional and Practical Support

Discovering that a trusted professional has made a serious mistake can be upsetting and disruptive, especially when it affects your finances, business or personal plans. Our approach is to provide steady, practical guidance that helps you regain a sense of control at a difficult time.

We take care to explain your options clearly and support you through each stage of the process, helping you make confident decisions while keeping stress to a minimum. Our focus is always on giving you the reassurance and clarity you need to move forward.

Local, Trusted Solicitors

When you’ve been let down by a professional, having a solicitor you can genuinely rely on becomes especially important. Our team takes the time to understand what you’re dealing with and offers guidance that feels grounded, realistic and centred around your needs.

With offices in Potters Bar, Hertford and North Finchley, we’re close by when you need us, ready to provide clear advice and steady support. Clients come to us for our combination of local accessibility, experience and a commitment to helping them rebuild confidence after a difficult situation.

Talk to Someone Who Can Help Put Things Right

Professional mistakes can leave you feeling powerless, but you don’t have to navigate the consequences alone. We’re here to help you understand your rights and take the next steps with confidence.

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